Techno-stress and productivity

What is it about?

Present recession has clutched a global concern for cutting costs owing to superior technology and productivity improvement. Expanding productive potentials of employees by effective use of modern technology has been the top priority of airlines. Technological improvement enhances safety and reduces workplace problems. Nevertheless, there are also certain empirical concerns that suggest that these conclusions may be hasty. Such as, techno-stress; ‘the flipside of technology’ has stern implications. This study measures the influence of techno-stress on crew productivity, and examines the interaction effect of crew role-overload and equity-sensitivity in the airline industry.

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Why is it important?

The emerging challenge in aviation industry is not ‘penny- pinching’, but it is maintaining a positive drive with superior technology and productivity that can steer aviation industry to success. Today, technology is a ‘need’ and we may argue that it makes work easier and more convenient. Its advancement in aviation is expected to maximize revenue and reduce aircraft occurrences. But techno-overload, techno-complexity and techno-uncertainty presents an emerging challenge to unfettered productivity interventions. Since the desired productive opportunities stem from adopting new technology in mobility, automation, and decision making, therefore, new techno-stress repositories are eminent. Although aeronautical community is putting considerable efforts to address this problem, but effectiveness of such interventions would need systemic alterity in adopting modern technology.

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