What is it about?

The literature suggests that advances in information and communication technologies have been a major driver of the restructuring of multinational enterprises and their cross-border supply chain management. However, the role of information technology usage for collaboration and its antecedents and performance implications in cross-border exchange relationships have not been clearly specified.

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Why is it important?

The study examines the determinants of electronic collaboration (E-collaboration) and its outcomes for suppliers with regard to their international customers. Drawing on an empirical foundation of 240 Taiwanese-based electronics equipment manufacturers, we test the effects of technological, organizational and environmental dimensions on E-collaboration and its impact on relationship performance in international exchange.

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This page is a summary of: The impact of technological, organizational and environmental characteristics on electronic collaboration and relationship performance in international customer–supplier relationships, Information & Management, November 2014, Elsevier,
DOI: 10.1016/j.im.2014.08.002.
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