Business intelligence in online customer textual reviews: Understanding consumer perceptions and influential factors

Xun Xu, Xuequn Wang, Yibai Li, Mohammad Haghighi
  • International Journal of Information Management, December 2017, Elsevier
  • DOI: 10.1016/j.ijinfomgt.2017.06.004

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http://dx.doi.org/10.1016/j.ijinfomgt.2017.06.004

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