What is it about?
is there any associations among total quality management, OC and SMEs’ performance? This study looks at whether organizational culture (OC) has an interceding impact on the TQM-SMEs performance relationship.
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Why is it important?
The examination expands the TQM literature with an extensive comprehension of TQM from the point of view of SMEs. It fills the void in observational examinations that research the joint impact of TQM and OC on SMEs' performance.
Perspectives
Writing this article was a great pleasure as it has co-authors with whom I have had long standing collaborations.
Dr Anthony Abiodun Eniola
Universiti Malaysia Sarawak
Read the Original
This page is a summary of: The impact of organizational culture on total quality management in SMEs in Nigeria, Heliyon, August 2019, Elsevier,
DOI: 10.1016/j.heliyon.2019.e02293.
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