Using text classification and multiple concepts to answer e-mails

  • Sung-Shun Weng, Chih-Kai Liu
  • Expert Systems with Applications, May 2004, Elsevier
  • DOI: 10.1016/j.eswa.2003.10.011

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http://dx.doi.org/10.1016/j.eswa.2003.10.011

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