Incorporating food quality in e-grocery distribution planning

What is it about?

A simulation and optimization-based decision support system is presented, which integrates order picking and routing decisions within an urban e-grocery setting.

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Why is it important?

E-groceries are experiencing high growth rates. Particularly in early implementation phases, deliveries are often done from brick-and-mortar stores to facilitate existing infrastructure. This lead to the question which store should fulfill an order, which is the motivation of this work.