What is it about?
• This case study analyzed the coexistence of trust and distrust in technology across time. • Objects of trust were differentiated across stages to reflect changing perceptions of technology. • User behaviors were analyzed as being simultaneously influenced by trust and distrust.
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Why is it important?
The study concludes that the coexistence of trust and distrust in technology is a constantly shifting phenomenon, leading to a complex yet stabilized use of technology.
Perspectives
The findings are significant from a series of standpoints. From a technology conceptualization point of view, we highlight the changing nature of technology regarding how it is being used at a particular point in time, departing from a static artifact-centric definition.
Dr. Prof. David Güemes-Castorena
Tecnologico de Monterrey
Read the Original
This page is a summary of: Trust and distrust coexistence and change in the adoption of an emerging technology in organizations, Computers in Human Behavior Reports, December 2024, Elsevier,
DOI: 10.1016/j.chbr.2024.100503.
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