What is it about?

This study aims to fill this knowledge gap by synthesising the theoretical underpinnings of three models—Theory of Change, Realist Evaluation, and Stakeholder Analysis—and crafting an integrative theory-based framework (ToCRESA) demonstrating pathways to social impacts. This study also advances Mitchell et al. (1997) stakeholder salience model by including a new attribute of ‘sustained perceived value’ to introduce a new classification of ‘determined stakeholder’.

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Why is it important?

There is a need for holistic frameworks that show why, how, and by whom complex social change initiatives should be planned and implemented to achieve social impacts.

Perspectives

Due to the complexities of social change initiatives, ToCRESA suggests considering stakeholders' sustained perceived value in order to be engaged throughout the change initiatives.

Professor Hossein Olya
University of Sheffield

Read the Original

This page is a summary of: An integrative framework to evaluate impacts of complex tourism change initiatives, Tourism Management, February 2024, Elsevier,
DOI: 10.1016/j.tourman.2023.104829.
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Contributors

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