Consumer Perceptions of E-Service Convenience: An Exploratory Study

Ling Jiang, Nan Jiang, Shixiong Liu
  • Procedia Environmental Sciences, January 2011, Elsevier
  • DOI: 10.1016/j.proenv.2011.12.065

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http://dx.doi.org/10.1016/j.proenv.2011.12.065