What is it about?
This paper shows how a systemigram can help in comprehensively identify stakeholders, in support to other methods such as brainstorming or predefined taxonomies.
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Why is it important?
A comprehensive identification of stakeholders is key in enabling a list of system requirements that is complete. Failing in doing so, increases the chances that a developed system does not entirely satisfy stakeholder needs.
Perspectives
Current methods for supporting the identification of stakeholders are either too unstructured, which inherently introduce a high level of uncertainty of the completeness of the identified list of stakeholders, or too structured, which considerably limits creativity, enabling the identification of only those stakeholders that fit within pre-defined categories. A systemigram can actually bring the benefits of unstructured and structured methods. It enables thinking about the relationships, goals, purposes, and other dynamics between a system of interests and its stakeholders. By guiding the identification process, yet without limiting the typology, it facilitates comprehensiveness.
Dr Alejandro Salado
Virginia Polytechnic Institute and State University
Read the Original
This page is a summary of: Contextual- and Behavioral-Centric Stakeholder Identification, Procedia Computer Science, January 2013, Elsevier,
DOI: 10.1016/j.procs.2013.01.095.
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