Understanding service experience in non-profit performing arts: Implications for operations and service management

Margee Hume, Gillian Sullivan Mort, Peter W. Liesch, Hume Winzar
  • Journal of Operations Management, June 2006, Elsevier
  • DOI: 10.1016/j.jom.2005.06.002
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The following have contributed to this page: Dr Hume F Winzar