SERVICE EXPLORER - A TOOL FOR SERVICE DESIGN -

Yoshiki SHIMOMURA, Tomohiko SAKAO, Tatsunori HARA, Tamio ARAI, Tetsuo TOMIYAMA
  • January 2007, Elsevier
  • DOI: 10.1016/b978-008044963-0/50050-3
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The following have contributed to this page: Professor Tetsuo Tomiyama