The Impact of Lower Level Management on Volunteers’ Workplace Outcomes in South African Non-profit Organisations: The Mediating Role of Supportive Supervisor Communication

What is it about?

It is about how management relationship, especially at the supervisor level, affects workplace outcomes such as volunteer job satisfaction and intention to continue to volunteer. The study looked how supervisor communication can influence supervisors in their relationship with volunteers.

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Why is it important?

The study is unique because it is the first study that has looked at the influence of supervisor on volunteers' job satisfaction and intention to stay using supportive supervisor communication as a mediator. The findings point to the influence of supportive supervisor communication in the relationship between supervisor and volunteers.