Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?

Muhammad Asif, Abdul Raouf, Cory Searcy
  • Quality & Quantity, May 2012, Springer Science + Business Media
  • DOI: 10.1007/s11135-012-9706-3

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http://dx.doi.org/10.1007/s11135-012-9706-3

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