What is it about?

Community pharmacies are the places patients visit first for the treatment of minor illnesses. This study used a mystery patient who supposedly had stomach ulcer to find out what treatments pharmacists will offer if they ask enough questions to diagnose the mystery shoppers' disease and provided appropriate recommendations in line with the Nigeria treatment guideline.

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Why is it important?

This study found that most of the pharmacists did arrive at the right diagnosis and therefore did not offer appropriate recommendations for the treatment of the patients' ailment. However, some of the pharmacists identified the patients' illness and recommended appropriate medication for the management of the stomach ulcer. This study highlights deficiency in the questioning skill of pharmacists to identify the undelining problem of the patients' minor ailment.


The deficiency identified in this study should be addressed possibly through Mandatory Continue Professional Development focusing on the questioning skills and minor ailment diagnosis.

Dr Segun Johnson Showande

Read the Original

This page is a summary of: Management of uncomplicated gastric ulcer in community pharmacy: a pseudo-patient study, International Journal of Clinical Pharmacy, September 2019, Springer Science + Business Media,
DOI: 10.1007/s11096-019-00905-4.
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