Incremental Digital Transformation in Finance: Creating an Unstoppable DX Ratchet

What is it about?

A major Japanese financial institution has put itself on a long term path to digital transformation by creating a system that moves it forwards only and prevents backsliding. This chapter explains how that works and how the decisionmakers brought it about. Read it hear: https://rdcu.be/daBln

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Why is it important?

Digital transformation in banks is very risky and difficult. If they do it badly they could be punished or even shut down by regulators. Of course customers may not be damaged along the way. When major projects fail, there may be a better way as discovered by this case firm.