Kundenbindung in Dienstleistungsnetzwerken

Christof Backhaus, Heiner Evanschitzky, Manuel Miachaelis, David Woisetschläger
  • January 2013, Springer Science + Business Media
  • DOI: 10.1007/978-3-8349-3854-1_11

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http://dx.doi.org/10.1007/978-3-8349-3854-1_11

The following have contributed to this page: Professor David M Woisetschläger