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Description of thirteen practical hints on how to promote change management in public services, based on research and consulting experience in Germany, Switzerland and Austria. Article in German.
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This page is a summary of: Das Management von Veränderung in der öffentlichen Verwaltung und ihrem Umfeld — Anregungen aus der Praxis, January 2000, Springer Science + Business Media,
DOI: 10.1007/978-3-663-09487-6_9.
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