High Tech for High Touch Experiences: A Case Study From the Hospitality Industry

Barbara Neuhofer, Dimitrios Buhalis, Adele Ladkin
  • January 2013, Springer Science + Business Media
  • DOI: 10.1007/978-3-642-36309-2_25

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http://dx.doi.org/10.1007/978-3-642-36309-2_25

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