The Multicriteria Model Support to Decision in the Evaluation of Service Quality in Customer Service

Tatyana Belém de Oliveira Barreto, Plácido Rogério Pinheiro, Carolina Ferreira Gomes Silva
  • May 2018, Springer Science + Business Media
  • DOI: 10.1007/978-3-319-91186-1_17

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http://dx.doi.org/10.1007/978-3-319-91186-1_17

The following have contributed to this page: Professor PLACIDO ROGERIO PINHEIRO