Quantity or Quality? How the Firm-Customer Dialog Influences Customer Relationships

Tobias Schaefers, H. Dieter Dahlhoff, Natalia Sowik
  • October 2014, Springer Science + Business Media
  • DOI: 10.1007/978-3-319-10951-0_267

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The following have contributed to this page: Professor Tobias Schaefers