Online experiences: flow theory, measuring online customer experience in e-commerce and managerial implications for the lodging industry

Anil Bilgihan, Fevzi Okumus, Khaldoon Nusair, Milos Bujisic
  • Information Technology & Tourism, December 2013, Springer Science + Business Media
  • DOI: 10.1007/s40558-013-0003-3
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The following have contributed to this page: Fevzi Okumus