Exploring Caller Dialogue: Analyzing Directed Information Search for Tourism Products

Bing Pan, Daniel R. Fesenmaier
  • January 2001, Springer Science + Business Media
  • DOI: 10.1007/978-3-7091-6177-7_26

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http://dx.doi.org/10.1007/978-3-7091-6177-7_26

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