What is it about?
The T4 MAP is an effective team-centered performance improvement process. It recently enabled five teams in a middle market company (1200 employees) to identify and achieve operational performance improvements with an estimated annual value in excess of $2 million. The teams included both knowledge and production workers. Full results were published in Performance Improvement Quarterly, January, 2015
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Why is it important?
The T4 MAP process is unique and timely because it combines actionable data to be used by the front line, with a strength-based appreciate approach to performance improvement. It is designed to enable people to see and achieve results. This is likely to create increased engagement. It is fast, flexible and firmly grounded in a framework including leadership theory [Drucker], systems theory [Ackoff], adult learning, [Knowles], positive psychology [Seligman], motivation theory [Liden, et al.].
Perspectives
Creating engagement goes hand-in-hand with defining purpose and achieving results. Fast paced, complex businesses can use this model to shift performance improvement away from a top-down push. This T4 MAP process works bottom up and top down simultaneously. It is fast, flexible and once incorporate can be easily accelerated.
Dr Drew Suss
Fielding Graduate University
Read the Original
This page is a summary of: T4MAP™: A Scholar-Practitioner Model for Performance Improvement, Performance Improvement Quarterly, January 2015, Wiley,
DOI: 10.1002/piq.21179.
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