What is it about?
In this article, two internal consultants discuss their adherence to the Human Performance Technology (HPT) principles and standards as they launched a large cross-functional project in partnership with a business unit and a team of external consultants. As new colleagues in a large telecom company, their reliance on HPT to provide a common framework and language was critical. It also allowed for a rapid onboarding for one of the consultants and a successful partnership for both. They discuss how they leveraged the established structure to align future work to their specific capabilities and expertise
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Why is it important?
Internal and external consultants need to increasingly find ways to collaborate to optimize solution assessment and delivery for their clients.
Perspectives
Internal consultants often know an executive's history with outside consulting solutions they have tried, hot buttons and work style. External consultants have the benefit of knowing what other companies are trying and what's working. By quickly establishing a common language and framework for working together, these two types of consultants can build trust and work effectively together by leveraging each other's strengths.
Stacey Abbott
Read the Original
This page is a summary of: Certified Performance Technology in Practice: A View from the Inside, Performance Improvement Journal, April 2016, Wiley,
DOI: 10.1002/pfi.21569.
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