Online Customer Service Reviews in Urban Hotels: A Data Mining Approach

Manuel J. Sánchez-Franco, Antonio Navarro-García, Francisco J. Rondán-Cataluña
  • Psychology and Marketing, November 2016, Wiley
  • DOI: 10.1002/mar.20955

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http://dx.doi.org/10.1002/mar.20955

The following have contributed to this page: Dr Manuel J. Sánchez-Franco and PhD F. JAVIER RONDAN-CATALUÑA