What is it about?
We describe a quality improvement project undertaken by one U.S. Department of Veterans Affairs (VA) hospital to improve the STAT medication process.
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Why is it important?
While the term STAT conveys a sense of urgency, it is sometimes used to circumvent a system that may be too slow to accomplish tasks in a timely manner.
Perspectives
As a result of our QI project, on average, the number of STAT medications ordered per month decreased by 9.5%. The average time from STAT order entry to administration decreased by 21% and time from medication delivery to administration decreased by 26%. Adapting A3 Thinking for process improvement was a low cost/low tech option for one VA facility. The A3 process led to a better understanding of the meaning of “STAT” across disciplines, and promoted a collaborative culture in which other hospital-wide problems may be addressed in the future.
Dr Milisa Manojlovich
University of Michigan
Read the Original
This page is a summary of: Using A3 thinking to improve the STAT medication process, Journal of Hospital Medicine, June 2014, Frontline Medical Communications, Inc.,
DOI: 10.1002/jhm.2222.
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