The Coordination Company: How to Make Work Work and Eliminate the Wastes of the Modern World

What is it about?

Most of what we call 'modern' management practices were invented by people who were born in the 1800's. They were designed to enable Henry Ford and his peers to usher in the industrial era. Flash forward 100+ years and we entered a new era - the Coordination Era. In the new era work isn't about making things. It is the about an organizations capacity to effectively coordinate and cooperate to generate customer satisfaction. This new era requires a completely different approach to management and it has a very different set of wastes than those of the industrial era. These new wastes are particularly dangerous as unlike the wastes of the industrial era such as scrap, excess inventory, wasted time and motion, you can't see them. Distrust, degenerative moods, lack of innovation, bureaucratic work structures and practices and more cost companies billions every year and none of the current systems or processes can even seen them, let alone do anything about them.

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Why is it important?

We are at a critical moment in history. Generations of strong corporate leadership have given way to risk adverse care takers who wait for a 'certainty' that will never arrive to make any moves. The management practices of the past are increasingly irrelevant and ineffective with todays workforce and it is time not for an incremental change but a complete transformation of how we lead and manage companies.

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