How crowd self-organization contributes to crowd safety at an outdoor music event.

What is it about?

The study shows that, in a dangerous crowd event, crowd members felt safe because of information activities by others in the crowd. There was some recognition of this crowd self-organisation by stewards, but other professionals saw the crowd as disorderly.

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Why is it important?

The study shows that crowd safety professionals can and should build on the capacities of crowd members rather than simply rely exclusively on the professionals themselves.