Promoting patient-centred care in clinical consultations

What is it about?

What are the effects of interventions for healthcare providers that aim to promote patient-centred care (PCC) approaches in clinical consultations? Patient-centred care can be defined as including the following two main features: 1. Healthcare providers share control of consultations, decisions and management with patients and/or 2. Healthcare providers focus on the patient as a person, rather than solely on the disease.

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Why is it important?

Interventions to promote patient-centred care are effective in transferring patient-centred skills to health care providers. Specific interventions to improve patient-centred care mostly involved training of primary care physicians and nurses. This training can be less than 10 hours and is as effective as longer training.