The bright side of emotional labor

  • The Bright Side of Emotional Labor
  • Ronald H. Humphrey, Blake E. Ashforth, James M. Diefendorff
  • Journal of Organizational Behavior, May 2015, Wiley
  • DOI: 10.1002/job.2019

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http://dx.doi.org/10.1002/job.2019

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