“Adaptive” learning and “proactive” customer relationship management

Baohong Sun, Shibo Li, Catherine Zhou
  • Journal of Interactive Marketing, January 2006, Elsevier
  • DOI: 10.1002/dir.20069

“Adaptive” learning and “proactive” customer relationship management

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http://dx.doi.org/10.1002/dir.20069

The following have contributed to this page: Dr. Shibo Li