All Stories

  1. A simulation model for performance evaluation of resources in a radiology department

    Article • International Journal of Healthcare Management, November 2017, Taylor & Francis

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  2. Green supply chain performance measurement: an exploratory study

    Article • International Journal of Logistics Systems and Management, January 2016, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  3. AHP Model for Identifying Best Health Care Establishment

    Article • International Journal of Productivity Management and Assessment Technologies, June 2015, IGI Global

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  4. Analysis and measurement of supply chain flexibility

    Article • International Journal of Logistics Systems and Management, January 2015, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  5. Measuring customer experience in banks: scale development and validation

    Article • Journal of Modelling in Management, March 2014, Emerald

    Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  6. Measurement of Flexibility and Its Benchmarking Using Data Envelopment Analysis in Supply Chains

    Article • January 2014, Springer Science + Business Media

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  7. An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

    Article • International Journal of Quality & Reliability Management, March 2013, Emerald

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  8. Performance measurement systems for green supply chains using modified balanced score card and analytical hierarchical process

    Article • Scientific Research and Essays, September 2012, Academic Journals

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  9. Identifying and ranking critical success factors of customer experience in banks

    Article • Journal of Modelling in Management, June 2012, Emerald

    Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  10. Total quality management in service sector: a literature review

    Article • International Journal of Business Innovation and Research, January 2012, Inderscience Publishers

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  11. Study and suggestions on inbound logistics for vehicle utilisation: a case study

    Article • International Journal of Innovation and Sustainable Development, January 2012, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  12. DINLIP: Model for Integrated Decision, Bound and Time Driven Capacitated Multi Echelon Supply Chain Network

    Article • Procedia Engineering, January 2012, Elsevier

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  13. Study of Multi-Commodity Network Flow problem for the Patient Distribution System

    Article • International Journal of Logistics Systems and Management, January 2012, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  14. Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries

    Article • Total Quality Management & Business Excellence, December 2011, Taylor & Francis

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  15. Assessing the awareness of total quality management in Indian service industries

    Article • Asian Journal on Quality, November 2011, Emerald

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  16. Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

    Article • Benchmarking An International Journal, July 2011, Emerald

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  17. A study of total quality management and supply chain management practices

    Article • International Journal of Productivity and Performance Management, March 2011, Emerald

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  18. An interpretive structural modelling approach for modelling the practices of total quality management in service sector

    Article • International Journal of Modelling in Operations Management, January 2011, Inderscience Publishers

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  19. Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry

    Article • International Journal of Services and Operations Management, January 2011, Inderscience Publishers

    FAISAL TALIB, Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi, Dr. Faisal Talib

  20. Identifying and modelling the factors of customer experience towards customers' satisfaction

    Article • International Journal of Modelling in Operations Management, January 2011, Inderscience Publishers

    Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  21. DIALING: heuristic to solve integrated resource allocation and routing problem with upper bound

    Article • International Journal of Value Chain Management, January 2011, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  22. Selection of 3PL service providers: a combined approach of AHP and Graph theory

    Article • International Journal of Services Technology and Management, January 2009, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  23. Selection of Logistics Services Provider (LSP) under fuzzy environment: a graph-theoretic and matrix approach

    Article • International Journal of Logistics Systems and Management, January 2009, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  24. Framework for benchmarking logistics performance using fuzzy AHP

    Article • International Journal of Business Performance and Supply Chain Modelling, January 2009, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  25. Developing new services using fuzzy QFD: a LIFENET case study

    Article • International Journal of Health Care Quality Assurance, October 2008, Emerald

    Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  26. LIFENET hospitals (India): developing new services' case study

    Article • International Journal of Health Care Quality Assurance, May 2008, Emerald

    Dr Zillur Rahman, Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  27. An integrated model to identify and classify the key criteria and their role in the assessment of 3PL services providers

    Article • Asia Pacific Journal of Marketing and Logistics, March 2008, Emerald

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  28. Decision support model for evaluation and selection of Third Party Logistics service providers

    Article • International Journal of Logistics Systems and Management, January 2008, Inderscience Publishers

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  29. Selection of potential 3PL services providers using TOPSIS with interval data

    Article • December 2007, Institute of Electrical & Electronics Engineers (IEEE)

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi

  30. Modeling the logistics outsourcing relationship variables to enhance shippers' productivity and competitiveness in logistical supply chain

    Article • International Journal of Productivity and Performance Management, November 2007, Emerald

    Dr Mohamed rafik N Qureshi M N Qureshi Qureshi