All Stories

  1. Bespoke supply‐chain resilience: The gap between theory and practice
  2. Designing the Right Global Supply Chain Network
  3. Joint Repair Sourcing and Stocking Policies for Repairables using Erlang-A and Erlang-B Queueing Models
  4. OM Forum—Benchmarking Global Production Sourcing Decisions: Where and Why Firms Offshore and Reshore
  5. Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services
  6. Why some car manufacturers give you different warranties
  7. Call for Papers—Special Issue ofManufacturing & Service Operations Management: Innovations in Supply Chain Interfaces and Structure
  8. Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis
  9. Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems