All Stories

  1. Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness

    Article • Journal of Service Management, September 2021, Emerald

    Professor Carlos Flavian

  2. The role of flow consciousness in consumer regret

    Article • Internet Research, August 2021, Emerald

    Professor Carlos Flavian, Sergio Barta

  3. Mobile payments adoption – introducing mindfulness to better understand consumer behavior

    Article • The International Journal of Bank Marketing, September 2020, Emerald

    Professor Carlos Flavian

  4. Service robot implementation: a theoretical framework and research agenda

    Article • Service Industries Journal, October 2019, Taylor & Francis

    Professor Carlos Flavian

  5. Integrating virtual reality devices into the body: effects of technological embodiment on customer engagement and behavioral intentions toward the destination

    Article • Journal of Travel & Tourism Marketing, May 2019, Taylor & Francis

    Professor Carlos Flavian, PhD Carlos Orus

  6. Consumer empowerment in interactive advertising and eWOM consequences: The PITRE model

    Article • Journal of Marketing Communications, May 2019, Taylor & Francis

    Professor Carlos Flavian

  7. Antecedents of consumer intention to follow and recommend an Instagram account

    Article • Online Information Review, November 2017, Emerald

    Professor Carlos Flavian

  8. What may lead you to recommend and revisit a hotel after a service failure instead of complaining?

    Article • International Journal of Contemporary Hospitality Management, March 2015, Emerald

    Professor Carlos Flavian

  9. Frontmatter

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  10. The Flavian Punica?

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  11. Imperial encomia in Flavian epic

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  12. Recusatio in Flavian epic poetry

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  13. Praise in Flavian epic

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  14. Flavian epic and the sublime

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  15. Slavery in Flavian epic

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  16. Proleptic ekphrasis in Flavian epic

    Article • August 2013, De Gruyter

    Professor Carlos Flavian

  17. New members' integration: Key factor of success in online travel communities

    Article • Journal of Business Research, June 2013, Elsevier

    Professor Carlos Flavian

  18. The Role of Place Identity in Smart Card Adoption

    Article • Public Management Review, May 2013, Taylor & Francis

    Professor Carlos Flavian

  19. The role of symbols signalling the product status on online users' information processing

    Article • Online Information Review, February 2013, Emerald

    Professor Carlos Flavian

  20. Market orientation: the key to the future of virtual universities

    Article • International Journal of Management in Education, January 2013, Inderscience Publishers

    Professor Carlos Flavian

  21. La construcción de lealtad en comunidades virtuales de marca

    Article • Revista Europea de Dirección y Economía de la Empresa, January 2013, Elsevier

    Professor Carlos Flavian

  22. An Integrative Perspective of Online Foraging Behavior with Search Engines

    Article • Psychology and Marketing, October 2012, Wiley

    Professor Carlos Flavian

  23. Antecedents of Consumer Commitment to a PDO Wine: An Empirical Analysis of Spanish Consumers

    Article • Journal of Wine Research, November 2011, Taylor & Francis

    Professor Carlos Flavian

  24. E-learning and market orientation in higher education

    Article • Education and Information Technologies, October 2011, Springer Science + Business Media

    Professor Carlos Flavian

  25. Consequences of consumer trust in PDO food products: the role of familiarity

    Article • Journal of Product & Brand Management, July 2011, Emerald

    Professor Carlos Flavian

  26. Understanding the intention to follow the advice obtained in an online travel community

    Article • Computers in Human Behavior, March 2011, Elsevier

    Professor Carlos Flavian

  27. Consumer Attitude Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  28. Benevolence Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  29. Perceived Usefulness Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  30. Competence Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  31. Honesty Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  32. Consumer Susceptibility to Interpersonal Influence Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  33. Intention to Follow the Advice Scale

    Article • January 2011, American Psychological Association (APA)

    Professor Carlos Flavian

  34. Analyzing the emotional outcomes of the online search behavior with search engines

    Article • Computers in Human Behavior, January 2011, Elsevier

    Professor Carlos Flavian

  35. Antecedents and Consequences of Consumer Participation in On-Line Communities: The Case of the Travel Sector

    Article • International Journal of Electronic Commerce, December 2010, Taylor & Francis

    Professor Carlos Flavian

  36. Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions

    Article • Tourism Management, December 2010, Elsevier

    Professor Carlos Flavian

  37. Generating Trust and Satisfaction in E-Services: The Impact of Usability on Consumer Behavior

    Article • Journal of Relationship Marketing, November 2010, Taylor & Francis

    Professor Carlos Flavian

  38. Providing online public services successfully: the role of confirmation of citizens’ expectations

    Article • International Review on Public and Nonprofit Marketing, August 2010, Springer Science + Business Media

    Professor Carlos Flavian

  39. Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities

    Article • International Journal of Information Management, August 2010, Elsevier

    Professor Carlos Flavian

  40. Online social networks in the travel sector

    Article • International Journal of Electronic Marketing and Retailing, January 2010, Inderscience Publishers

    Professor Carlos Flavian

  41. The Importance of Confirming Citizens’ Expectations in e-Government

    Article • January 2010, Springer Science + Business Media

    Professor Carlos Flavian

  42. The effect of product presentation mode on the perceived content and continent quality of web sites

    Article • Online Information Review, November 2009, Emerald

    Professor Carlos Flavian

  43. The influence of consumer involvement on quality signals perception

    Article • British Food Journal, October 2009, Emerald

    Professor Carlos Flavian

  44. The Impact of Online Product Presentation on Consumers' Perceptions

    Article • International Journal of E-Services and Mobile Applications, July 2009, IGI Global

    Professor Carlos Flavian

  45. Users' motivations and attitude towards the online press

    Article • Journal of Consumer Marketing, May 2009, Emerald

    Professor Carlos Flavian

  46. Web design: a key factor for the website success

    Article • Journal of Systems and Information Technology, May 2009, Emerald

    Professor Carlos Flavian

  47. Determinants of success in open source software networks

    Article • Industrial Management & Data Systems, April 2009, Emerald

    Professor Carlos Flavian

  48. A heuristic evaluation of websites design for achieving the web success

    Article • International Journal of Services and Standards, January 2009, Inderscience Publishers

    Professor Carlos Flavian

  49. Digital versus traditional newspapers: influences on perceived substitutability

    Article • International Journal of Market Research, January 2009, WARC Limited

    Professor Carlos Flavian

  50. The Influence of Consumer Degree of Knowledge on Consumer Behavior: The Case of Spanish Olive Oil

    Article • Journal of Food Products Marketing, December 2008, Taylor & Francis

    Professor Carlos Flavian

  51. Consumer satisfaction

    Article • British Food Journal, September 2008, Emerald

    Professor Carlos Flavian

  52. Towards loyalty development in the e‐banking business

    Article • Journal of Systems and Information Technology, August 2008, Emerald

    Professor Carlos Flavian

  53. Fundaments of trust management in the development of virtual communities

    Article • Management Research News, April 2008, Emerald

    Professor Carlos Flavian

  54. The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process

    Article • Computers in Human Behavior, March 2008, Elsevier

    Professor Carlos Flavian

  55. Reading newspapers on the Internet: the influence of web sites' attributes

    Article • Internet Research, February 2008, Emerald

    Professor Carlos Flavian

  56. Promoting Consumer's Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy

    Article • Journal of Marketing Communications, February 2008, Taylor & Francis

    Professor Carlos Flavian

  57. Scales of Familiarity, Reputation, Loyalty, Usability and Satisfaction

    Article • January 2008, American Psychological Association (APA)

    Professor Carlos Flavian

  58. Perceived substitutability between digital and physical channels: the case of newspapers

    Article • Online Information Review, November 2007, Emerald

    Professor Carlos Flavian

  59. The impact of participation in virtual brand communities on consumer trust and loyalty

    Article • Online Information Review, November 2007, Emerald

    Professor Carlos Flavian

  60. The role of intrinsic and extrinsic quality attributes on consumer behaviour for traditional food products

    Article • Managing Service Quality, November 2007, Emerald

    Professor Carlos Flavian

  61. Consumer Behavior in Press Sector: The Influence of Reasons for Reading on the Choice of Digital Channel

    Article • Journal of Internet Commerce, October 2007, Taylor & Francis

    Professor Carlos Flavian

  62. The role of security, privacy, usability and reputation in the development of online banking

    Article • Online Information Review, October 2007, Emerald

    Professor Carlos Flavian

  63. Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition

    Article • Journal of Marketing for HIGHER EDUCATION, August 2007, Taylor & Francis

    Professor Carlos Flavian

  64. Perceived e‐service quality (PeSQ)

    Article • Managing Service Quality, May 2007, Emerald

    Professor Carlos Flavian

  65. The Influence of Satisfaction, Perceived Reputation and Trust on a Consumer's Commitment to a Website

    Article • Journal of Marketing Communications, March 2007, Taylor & Francis

    Professor Carlos Flavian

  66. How bricks‐and‐mortar attributes affect online banking adoption

    Article • The International Journal of Bank Marketing, October 2006, Emerald

    Professor Carlos Flavian

  67. Organisational antecedents of market orientation in the public university system

    Article • International Journal of Public Sector Management, August 2006, Emerald

    Professor Carlos Flavian

  68. Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product

    Article • British Food Journal, August 2006, Emerald

    Professor Carlos Flavian

  69. The role of readers' motivations in the choice of digital versus traditional newspapers

    Article • Journal of Targeting Measurement and Analysis for Marketing, July 2006, Springer Science + Business Media

    Professor Carlos Flavian

  70. The choice of digital newspapers: influence of reader goals and user experience

    Article • Internet Research, May 2006, Emerald

    Professor Carlos Flavian

  71. The role played by perceived usability, satisfaction and consumer trust on website loyalty

    Article • Information & Management, January 2006, Elsevier

    Professor Carlos Flavian

  72. The influence of corporate image on consumer trust

    Article • Internet Research, September 2005, Emerald

    Professor Carlos Flavian

  73. The influence of virtual communities on distribution strategies in the internet

    Article • International Journal of Retail & Distribution Management, June 2005, Emerald

    Professor Carlos Flavian

  74. Laorientación al mercado de la universidad póblica: Un reto para el sistema Untversitario EspaÑol

    Article • International Review on Public and Nonprofit Marketing, December 2004, Springer Science + Business Media

    Professor Carlos Flavian

  75. Corporate image measurement

    Article • The International Journal of Bank Marketing, August 2004, Emerald

    Professor Carlos Flavian

  76. Food retailing strategies in the European Union. A comparative analysis in the UK and Spain

    Article • Journal of Retailing and Consumer Services, May 2002, Elsevier

    Professor Carlos Flavian

  77. Strategic groups analysis (SGA) as a tool for strategic marketing

    Article • European Journal of Marketing, June 1999, Emerald

    Professor Carlos Flavian

  78. Subtle strategic insights from strategic groups analysis

    Article • Journal of Strategic Marketing, January 1999, Taylor & Francis

    Professor Carlos Flavian

  79. The acceptance and diffusion of new consumer durables: differences between first and last adopters

    Article • Journal of Consumer Marketing, August 1998, Emerald

    Professor Carlos Flavian

  80. Competitive strategies in Southern Europe: the case of Spanish retailers

    Article • International Journal of Retail & Distribution Management, February 1998, Emerald

    Professor Carlos Flavian

  81. Alternative strategies in the Spanish large-scale retail food sector

    Article • The International Review of Retail Distribution and Consumer Research, January 1998, Taylor & Francis

    Professor Carlos Flavian

  82. Trust in Virtual Communities

    Article • IGI Global

    Professor Carlos Flavian

  83. Virtual Communities and E-Business Management

    Article • IGI Global

    Professor Carlos Flavian

  84. Virtual Community

    Article • IGI Global

    Professor Carlos Flavian

  85. Trust in Virtual Communities

    Article • IGI Global

    Professor Carlos Flavian

  86. M-Government Initiatives at the Local Level

    Article • IGI Global

    Professor Carlos Flavian

  87. M-Government Initiatives at the Local Level

    Article • IGI Global

    Professor Carlos Flavian

  88. Virtual Communities and E-Business Management

    Article • IGI Global

    Professor Carlos Flavian

  89. The Impact of Online Product Presentation on Consumers’ Perceptions

    Article • IGI Global

    Professor Carlos Flavian

  90. Analysing the Key Factors of Web Design: A Heuristic Evaluation

    Article • Springer Science + Business Media

    Professor Carlos Flavian

  91. Analyzing the Influence of Websites Attributes on the Choice of Newspapers on the Internet

    Article • Springer Science + Business Media

    Professor Carlos Flavian