All Stories

  1. Customer responses towards disabled frontline employees

    Article • International Journal of Retail & Distribution Management, April 2017, Emerald

    Mark Rosenbaum, Dr. Tali Seger-Guttmann

  2. The dark side of experience-seeking mall shoppers

    Article • International Journal of Retail & Distribution Management, December 2016, Emerald

    Mark Rosenbaum

  3. When gambling is healthy: the restorative potential of casinos

    Article • Journal of Services Marketing, September 2015, Emerald

    Mark Rosenbaum

  4. Green marketing programs as strategic initiatives in hospitality

    Article • Journal of Services Marketing, April 2015, Emerald

    Mark Rosenbaum, IpKin Anthony Wong

  5. The restorative potential of senior centers

    Article • Managing Service Quality, July 2014, Emerald

    Mark Rosenbaum

  6. Cancer resource centers as third places

    Article • Journal of Services Marketing, September 2013, Emerald

    Mark Rosenbaum

  7. An exploratory analysis of social commonalities and subjective discounts

    Article • International Journal of Retail & Distribution Management, July 2013, Emerald

    Mark Rosenbaum

  8. Wearing community: why customers purchase a service firm's logo products

    Article • Journal of Services Marketing, July 2012, Emerald

    Mark Rosenbaum