Mark Ferguson
Current affiliation: University of South Carolina
Subject: Business & Management
Primary location: United States
Dynamic Capacity Investment with Two Competing Technologies
Published in:Manufacturing & Service Operations Management
Publication date:2013-10-01
Estimation of Choice-Based Models Using Sales Data from a Single Firm
Published in:Manufacturing & Service Operations Management
Publication date:2014-05-01
How much renewable energy capacity do I need?
Published in:Manufacturing & Service Operations Management
Publication date:2015-10-01What's it about?This paper is for users of electric power that are considering investing in their own sources of renewable energy capacity to supplement their ener...
Does charging fees for checked bags end up improving airline departure delay performance?
Published in:Management Science
Publication date:2017-09-01What's it about?When airlines started charging for checking the first two checked bags, customers reacted in one of three ways: they simply paid the fees and did n...
Determining optimal allocation of returned consumer electronics to refurbishment and remarketing.
Published in:Manufacturing & Service Operations Management
Publication date:2016-10-01What's it about?Returns of consumer electronics represent a significant cost to original equipment manufacturers (OEMs); optimally allocating returns to either rem...
Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades
Published in:Manufacturing & Service Operations Management
Publication date:2017-02-01What's it about?Standby upgrades are an innovative revenue management practice that has recently been adopted by many hotel chains, where guests are offered a prem...
How does providing car sharing affect car manufacturers’ incentive to produce efficient vehicles?
Published in:Manufacturing & Service Operations Management
Publication date:2017-05-01What's it about?Car sharing programs allow members to access a fleet of vehicles that they can use for personal transportation; users are then billed based on the ...
The value of a retailer's free return policy to consumers
Published in:Journal of Operations Management
Publication date:2017-08-01What's it about?Consumer return rates have been steadily rising in recent years, resulting in growing costs for retailers who must manage the returns process and t...