All Stories

  1. The Value of Dynamic Pricing in Large Queueing Systems
  2. Scheduling Homogeneous Impatient Customers
  3. A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems
  4. Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited
  5. On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers
  6. Optimal Flexibility Configurations in Newsvendor Networks: Going Beyond Chaining and Pairing
  7. Exploiting Market Size in Service Systems
  8. The Auditor's Slippery Slope: An Analysis of Reputational Incentives