All Stories

  1. Prologue: King of the Hill?
  2. The Emergence of a New Expert
  3. The Organization of Analyst Work
  4. The Professionalization of Business Knowledge
  5. The Business of Technology Expectations
  6. Venues of High Tech Prediction
  7. The Expertise Ecosystem
  8. How Industry Analysts Shape the Digital Future
  9. The Social Study of Information Technology Markets
  10. Who Decides the Shape of Product Markets?
  11. From IT Markets to the Sociology of Business Knowledge
  12. Industry analysts – how to conceptualise the distinctive new forms of IT market expertise?
  13. Subitizing Practices and Market Decisions
  14. Technology as we do not know it: The extended practice of global software development
  15. The venues of high tech prediction: Presenting the future at industry analyst conferences
  16. The managed prosumer: evolving knowledge strategies in the design of information infrastructures
  17. Foreword Management Consultants – Demons or Benign Change Agents?
  18. Ranking Devices: The Socio-Materiality of Ratings
  19. Give me a two-by-two matrix and I will create the market: Rankings, graphic visualisations and sociomateriality
  20. From Artefacts to Infrastructures
  21. Research Commentary—Moving Beyond the Single Site Implementation Study: How (and Why) We Should Study the Biography of Packaged Enterprise Solutions
  22. e-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts
  23. E-Infrastructures: How Do We Know and Understand Them? Strategic Ethnography and the Biography of Artefacts
  24. Post local forms of repair: The (extended) situation of virtualised technical support
  25. The sociology of a market analysis tool: How industry analysts sort vendors and organize markets
  26. Passing the user
  27. Global Software and its Provenance: Generification Work in the Production of Organisational Software Packages
  28. Technology choice and its performance: Towards a sociology of software package procurement
  29. ERP systems and the university as a “unique” organisation
  30. Fitting Standard Software Packages to Non-standard Organizations: The ‘Biography’ of an Enterprise-wide System
  31. The 'Self-service' Student: Building Enterprise-wide Systems into Universities 1
  32. Fitting standard software to non-standard organisations
  33. Fitting standard software to non-standard organisations
  34. THE VIRTUAL UNIVERSITY AS 'TIMELY AND ACCURATE INFORMATION'
  35. When is a Work-Around? Conflict & Negotiation in Computer Systems Development
  36. Strategic Ethnography and the Biography of Artefacts
  37. Strategic Ethnography and the Biography of Artefacts
  38. What’s in a Name? That Which We Call CRM: How New Knowledge Institutions Frame Information Technologies
  39. The Sociology of a Market Analysis Tool: How Industry Analysts Sort Vendors and Organize Markets
  40. Post Local Forms of Repair: The Case of Virtualised Technical Support
  41. Give Me a Two-by-Two Matrix and I Will Create the Market: The Socio-Materiality of Rankings
  42. Who Decides the Shape of Product Markets? The Knowledge Institutions Who Name and Categorize New Technologies
  43. Beyond the ERP Implementation Study: A New Approach to the Study of Packaged Information Systems