All Stories

  1. A Look at How Tabletop Technology Influences Table Turn and Service Labor Usage in Table-Service Restaurants

    Article • Cornell Hospitality Quarterly, September 2018, SAGE Publications

    Dr Alex M. Susskind

  2. The Relationship of Service Providers’ Perceptions of Service Climate to Guest Satisfaction, Return Intentions, and Firm Performance

    Article • Cornell Hospitality Quarterly, May 2018, SAGE Publications

    Dr Alex M. Susskind

  3. An Examination of Customers’ Attitudes About Tabletop Technology in Full-Service Restaurants

    Article • Service Science, June 2016, INFORMS

    Dr Alex M. Susskind

  4. Team Member’s Centrality, Cohesion, Conflict, and Performance in Multi-University Geographically Distributed Project Teams

    Article • Communication Research, February 2016, SAGE Publications

    Dr Alex M. Susskind

  5. Consumers Attitudes about the BP Oil Spill

    Article • Cornell Hospitality Quarterly, May 2015, SAGE Publications

    Dr Alex M. Susskind