All Stories

  1. Factors influencing public transport passengers’ satisfaction: a new model

    Article • Management of Environmental Quality An International Journal, August 2016, Emerald

    Miss Tri Rakhmawati, Mr Sik Sumaedi

  2. Investigating patient loyalty

    Article • International Journal of Quality and Service Sciences, June 2016, Emerald

    Miss Tri Rakhmawati, Mr Sik Sumaedi

  3. The integrated model of theory planned behavior, value, and image for explaining public transport passengers’ intention to reuse

    Article • Management of Environmental Quality An International Journal, March 2016, Emerald

    Miss Tri Rakhmawati, Mr Sik Sumaedi

  4. Indonesian public healthcare service institution’s patient satisfaction barometer (IPHSI-PSB)

    Article • International Journal of Productivity and Performance Management, January 2016, Emerald

    Mr Sik Sumaedi, Mrs tri widianti, Miss Tri Rakhmawati

  5. Factors influencing the behavioral intention of public transport passengers

    Article • International Journal of Quality & Reliability Management, August 2015, Emerald

    Mr Sik Sumaedi, Mrs tri widianti, Miss Tri Rakhmawati

  6. An extended theory of planned behavior perspective (a case study in Bogor, Indonesia)

    Article • Leadership in Health Services, July 2015, Emerald

    Mrs tri widianti, Mr Sik Sumaedi, Miss Tri Rakhmawati, Mr I Gede Mahatma Yuda Bakti

  7. The effect of system design type on ISO 9001 implementation outcome: a proposed conceptual framework and future research agenda

    Article • International Journal of Systems Assurance Engineering and Management, January 2015, Springer Science + Business Media

    Mr Sik Sumaedi, Miss Tri Rakhmawati

  8. The empirical study on patient loyalty

    Article • Clinical Governance An International Journal, July 2014, Emerald

    Mrs tri widianti, Mr Sik Sumaedi, Miss Tri Rakhmawati, Mr I Gede Mahatma Yuda Bakti

  9. ISO 9001 in health service sector: a review and future research proposal

    Article • International Journal of Quality and Service Sciences, March 2014, Emerald

    Mr Sik Sumaedi, Miss Tri Rakhmawati

  10. Public Transport Passengers’ Behavioural Intentions

    Article • January 2014

    Mr Sik Sumaedi, Mrs tri widianti, Miss Tri Rakhmawati

  11. Literature Review

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  12. Research Implications

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  13. Results and Discussions

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  14. Conceptual Model and Hypotheses

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  15. Introduction

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  16. Conclusion

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati

  17. Research Methodology

    Article • January 2014, Springer Science + Business Media

    Mrs tri widianti, Miss Tri Rakhmawati