All Stories

  1. Practice makes perfect? Skillful performances in veterinary work
  2. Celebrating the academic contribution of Joan Acker
  3. The ‘Missing Masses’ of Resistance: An Ethnographic Understanding of a Workplace Dispute
  4. (Mis)managing diversity: exploring the dangers of diversity management orthodoxy
  5. Rethinking Diversity in Organizations and Society
  6. ‘Masters of the Universe’: Demystifying Leadership in the Context of the 2008 Global Financial Crisis
  7. Embodied ethics in organizations
  8. Masculinity in the Financial Sector
  9. Open innovation, gender and the infiltration of masculine discourses
  10. Transaction Cost Economics and Open Innovation: Implications for Theory and Practice
  11. A Labour of Love? Academics in Business Schools
  12. Book Review: David Knights reviews Male Trouble: Masculinity and the Performance of Crisis, by Fintan Walsh
  13. Embody organisational research through visceral self-reflection
  14. Challenging the gender binary in organisation studies
  15. Introduction: A Post-crisis Critical Reflection on Business Schools
  16. Power at Work in Organizations
  17. Making and Mending your Nets: Managing Relevance, Participation and Uncertainty in Academic-Practitioner Knowledge Networks
  18. Editorial: Questioning the Construction of ‘Balance’: A Time Perspective on Gender and Organization
  19. The Conditions of Our Freedom: Foucault, Organization, and Ethics
  20. Editorial: Breaking Boundaries: Women in Academia
  21. Customer relationship management in call centers: The uneasy process of re(form)ing the subject through the ‘people-by-numbers’ approach
  22. Editorial: Addressing the Gender Gap in Studies of Emotion
  23. Editorial: Undoing Gender: Organizing and Disorganizing Performance
  24. Outsourcing (the) economy to India: utopian and dystopian discourses of offshoring
  25. ‘Strategic Management’
  26. Leadership, Ethics and Responsibility to the Other
  27. Walking with Moneylenders: The Ecology of the UK Home-collected Credit Industry
  28. Reflecting on corporate scandals: the failure of ethical leadership
  29. Information technology as organization/disorganization
  30. Stories about men implementing and resisting new technologies
  31. Between Representations and Subjectivity: Gender Binaries and the Politics of Organizational Transformation
  32. Towards an Ecology of Retail Financial Services: Understanding the Persistence of Door-to-Door Credit and Insurance Providers
  33. Strategy as a ‘Project’: overcoming dualisms in the strategy debate
  34. Governing through Teamwork: Reconstituting Subjectivity in a Call Centre*
  35. Sex Discrimination in UK Academia
  36. We’re All Partying Here: Target and Games, or Targets as Games in Call Centre Management
  37. A road less travelled
  38. Autonomy as Utopia or Dystopia
  39. ‘Big Brother is Watching You!’: Call Centre Surveillance
  40. Preface
  41. Glossary
  42. Hanging out the Dirty Washing
  43. The human face of re‐engineering in financial services
  44. Management Lives: Power and Identity in Work Organizations20002David Knights and Hugh Wilmott. Management Lives: Power and Identity in Work Organizations . London: Sage 1999. 192 pp, ISBN: ISBN 0 8039 8334 4 £15.99 (paperback)
  45. ‘Ain't Misbehavin’? Opportunities for Resistance under New Forms of ‘Quality’ Management
  46. From the Editor
  47. The human face of re‐engineering in financial services
  48. Automated Lines and "Modern" Times: a Distal and Proximal Understanding of Skill/Knowledge
  49. Financial Institutions and Social Transformations: International Studies of a Sector
  50. The politics of IT-enabled restructuring and the restructuring of politics through total quality management
  51. Dreams and Designs on Strategy: A Critical Analysis of TQM and Management Control
  52. DREAMS AND DESIGNS ON STRATEGY: A CRITICAL ANALYSIS OF TQM AND MANAGEMENT CONTROL
  53. 'What Happens when the Phone goes Wild?': Staff, Stress and Spaces for Escape in a BPR Telephone Banking Work Regime
  54. TQM and BPR ‐ can you spot the difference?
  55. ‘The times they are a changin’? transformative organizational innovations in financial services in the UK
  56. Resistance and Power in Organizations.
  57. ‘How would you measure something like that?’: Quality in a Retail Bank
  58. Resistance and Power in Organizations
  59. Can a leopard change its spots? ‐ seeking quality in financial services
  60. Information Technology and Organizations
  61. Introduction: The Problematic of Information Technology and Organization
  62. Markets, Managers, and Messages: Managing Information Systems in Financial Services
  63. ‘We Should be Total Slaves to the Business’: Aligning Information Technology and Strategy—Issues and Evidence
  64. Networking as Knowledge Work: A Study of Strategic Inter-Organizational Development in the Financial Services Industry
  65. Editorial
  66. The Hype and Hope of Interdisciplinary Management Studies
  67. Financial Institutions and Social Transformations
  68. Regulation and Deregulation in European Financial Services
  69. Introduction
  70. An Industry in Transition: Regulation, Restructuring and Renewal
  71. Marketing the Soul: from the Ideology of Consumption to Consumer Subjectivity
  72. Governmentality and Financial Services: Welfare Crises and the Financially Self-Disciplined Subject
  73. Networks and partnerships in the evolution of home banking
  74. “A bridge too far?”: consistent quality initiatives in financial services
  75. Do quality initiatives need management?
  76. An evaluation of quality in financial services: problems and prospects
  77. White-Collar Work
  78. Introduction
  79. Selling Oneself: Subjectivity and the Labour Process in Selling Life Insurance
  80. What is happening in “quality” in the financial services?
  81. Culture and control in a life insurance company1
  82. STRATEGY UNDER THE MICROSCOPE: STRATEGIC MANAGEMENT AND IT IN FINANCIAL SERVICES*
  83. Book Reviews : RESISTANCE AND POWER IN ORGANIZATIONS Edited by John Jermier, David Knights and Walter Nord. Routledge, London, 1994, xv + 335 pp., $45.95 (paperback)
  84. The Consumer Rules?
  85. Editors' Introduction
  86. Andrew Sturdy, David Knights, and Hugh Willmott (eds.): Skill and Consent: Contemporary Studies in the Labour Process: 1992, London and New York: Routledge. 263 pages
  87. NETWORKING AS KNOWLEDGE WORK: A STUDY OF STRATEGIC INTERORGANIZATIONAL DEVELOPMENT IN THE FINANCIAL SERVICES INDUSTRY*
  88. Labour Process Theory
  89. MANAGEMENT, MASCULINITY AND MANIPULATION: FROM PATERNALISM TO CORPORATE STRATEGY IN FINANCIAL SERVICES IN BRITAIN*
  90. 'It's a Very Foreign Discipline': the Genesis of Expenses Control in a Mutual Life Insurance Company
  91. CONCEPTUALIZING LEADERSHIP PROCESSES: A STUDY OF SENIOR MANAGERS IN A FINANCIAL SERVICES COMPANY
  92. Leadership and corporate strategy: Toward a critical analysis
  93. PLANNING FOR PERSONNEL?-HUMAN RESOURCE MANAGEMENT RECONSIDERED
  94. Book Reviews : David L. Collinson, David Knights and Margaret Collinson: Managing to Discriminate 1990, London and New York: Routledge. 251 pages
  95. Changing Spaces: The Disruptive Impact of a New Epistemological Location for the Study of Management
  96. David L. Collinson, David Knights and Margaret Collinson. Managing to Discriminate
  97. Constructing Consumers and Consumer Protection: the Case of the Life Insurance Industry in the United Kingdom
  98. Labor Process Theory.
  99. Labour Process Theory.
  100. Gendering Jobs: Corporate Strategy, Managerial Control and the Dynamics of Job Segregation
  101. Introduction
  102. White-Collar Work
  103. Selling Oneself: Subjectivity and the Labour Process in Selling Life Insurance
  104. Management Control in Sales Forces: A Case Study from the Labour Process of Life Insurance
  105. The Concept of Strategy in Sociology: A Note of Dissent
  106. Inter-managerial competition and capital accumulation: it specialists, accountants and executive control
  107. INVESTOR PROTECTION AND THE “COWBOY” STEREOTYPE: A CRITICAL VIEW
  108. Labour Process Theory
  109. Subjectivity, Power and the Labour Process
  110. Introduction
  111. New Technology and the Self-disciplined Worker in the Insurance Industry
  112. Milkround Professionalism in Personnel Recruitment: Myth or Reality?
  113. Power and Subjectivity at Work: From Degradation to Subjugation in Social Relations
  114. The Process of Technological Change
  115. Intervention and Change
  116. New Technology and the Labour Process
  117. Introduction
  118. The Ambivalence Of Personnel In In Life Insurance: The Challenge Of Change
  119. Organizational Culture as Management Strategy: A Critique and Illustration from the Financial Services Industry
  120. Job Redesign: Critical Perspectives on the Labor Process.
  121. Disciplining the shopfloor: A comparison of the disciplinary effects of managerial psychology and financial accounting
  122. David Knights, Hughes Willmott, and David Collinson (eds.): Job Redesign. Critical Perspectives on the Labour Process 1985, Aldershot, Brookfield: Gower. 236 pages
  123. THE THEORY, PRACTICE AND POLITICS OF MANPOWER PLANNING: AN ANALYTICAL CRITIQUE WITH EMPIRICAL ILLUSTRATIONS FROM THE N.H.S.
  124. Power and Identity in Theory and Practice
  125. Understanding the Theory and Practice of Management Control
  126. Book Reviews
  127. Power, Values and Relations: A Comment on Benton
  128. Race Relations in Industry: Problems and Prospects for Equal Opportunity
  129. The Common‐Sense World of Everyday Selling
  130. The gendered terrains of paternalism
  131. Michel Foucault
  132. Academic Commentary on Part I
  133. 7. Power at Work in Organizations
  134. It's a Matter of Time: The Significance of the Women's Market in Consumption
  135. The Reengineering Revolution? An Introduction
  136. ‘The Best is Yet to Come?’: The Quest for Embodiment in Managerial Work
  137. ‘Such Stuff as Dreams are Made on’: BPR up against the Wall of Functionalism, Hierarchy and Specialization
  138. Bridging the Academic-Practitioner Divide: A Case Study Analysis of Business School Collaboration With Industry,