All Stories

  1. Motivations for customer engagement in online co-innovation communities (OCCs)

    Article • Journal of Hospitality and Tourism Technology, October 2015, Emerald

    Miss Tingting Zhang

  2. Customer loyalty: a review and future directions with a special focus on the hospitality industry

    Article • International Journal of Contemporary Hospitality Management, April 2015, Emerald

    Miss Tingting Zhang