All Stories

  1. Radicalness of blockchain: an assessment based on its impact on the payments industry

    Article • Technology Analysis and Strategic Management, February 2019, Taylor & Francis

    Professor Juergen Moormann

  2. How lean are financial service companies really? Empirical evidence from a large scale study in Germany

    Article • International Journal of Operations & Production Management, September 2014, Emerald

    Professor Juergen Moormann

  3. A method for matching customer integration with operational control of service processes

    Article • Management Research Review, September 2012, Emerald

    Professor Juergen Moormann