All Stories

  1. A triadic longitudinal assessment of multiple supply chain participants’ performance and the extended enterprise concept
  2. An evaluation of Web of Science, Scopus and Google Scholar citations in operations management
  3. BENCHMARKING MARKETING SCHOLAR PRODUCTIVITY
  4. Employing proactive interaction for service failure prevention to improve customer service experiences
  5. Addressing a broken peer review process
  6. IJPDLM’s 45th anniversary: a retrospective bibliometric analysis and future directions
  7. A contextual approach to supply chain risk mitigation
  8. Marketing culture to service climate: the influence of employee control and flexibility
  9. Examining the influence of strategic profit emphases on employee engagement and service climate
  10. The effect of implicit service guarantees on business performance