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  1. Modeling Operationalized Measures of Customer Loyalty
  2. Customer Loyalty: An Empirical Investigation of Operationalized Measures of Loyalty
  3. Global Consumer Market Segmentation Strategy Decisions and Managerial Assessment of Performance
  4. market segmentation and brand positioning strategies
  5. Linking global market segmentation decisions with strategic positioning options
  6. A Factor Analytic Study of International Segmentation Performance Measures
  7. Understanding the new bases for global market segmentation