All Stories

  1. Genealogy of the fair information practice principles

    Article • International Journal of Law and Management, April 2023, Emerald

    Dr Gjoko Stamenkov

  2. Layered business continuity and disaster recovery model

    Article • Continuity & Resilience Review, August 2022, Emerald

    Dr Gjoko Stamenkov

  3. Recommendations for improving research quality: relationships among constructs, verbs in hypotheses, theoretical perspectives, and triangulation

    Article • Quality & Quantity, August 2022, Springer Science + Business Media

    Dr Gjoko Stamenkov

  4. Perceived benefits and post-adoption usage of education management information system

    Article • Library Hi Tech, September 2021, Emerald

    Dr Gjoko Stamenkov

  5. Quo vadis, (e-)service quality? Towards a sustainability paradigm

    Article • Total Quality Management & Business Excellence, June 2017, Taylor & Francis

    Dr Gjoko Stamenkov

  6. Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty

    Article • Electronic Markets, April 2016, Springer Science + Business Media

    Dr Gjoko Stamenkov

  7. A sustainable e-service quality model

    Article • Journal of Service Theory and Practice, July 2015, Emerald

    Dr Gjoko Stamenkov

  8. The Effect of ICT Capabilities on the Experience of Usinge-Services in Banks

    Article • International Journal of Computer Theory and Engineering, January 2012, IACSIT Press

    Dr Gjoko Stamenkov