All Stories

  1. Determining improvement needs in higher education benchmarking

    Article • Benchmarking An International Journal, February 2015, Emerald

    Dr Muhammad Asif

  2. Developing a self-diagnostic framework for assessing service excellence

    Article • International Journal of Services and Operations Management, January 2015, Inderscience Publishers

    Dr Muhammad Asif

  3. A composite index for measuring performance in higher education institutions

    Article • International Journal of Quality & Reliability Management, September 2014, Emerald

    Dr Muhammad Asif

  4. Towards a standardised management system for corporate sustainable development

    Article • The TQM Journal, August 2014, Emerald

    Dr Muhammad Asif

  5. Creating ambidexterity through quality management

    Article • Total Quality Management & Business Excellence, July 2014, Taylor & Francis

    Dr Muhammad Asif

  6. A critical review of service excellence models: towards developing an integrated framework

    Article • Quality & Quantity, April 2014, Springer Science + Business Media

    Dr Muhammad Asif

  7. What service excellence can learn from business excellence models

    Article • Total Quality Management & Business Excellence, November 2013, Taylor & Francis

    Dr Muhammad Asif

  8. An integrated management systems approach to corporate social responsibility

    Article • Journal of Cleaner Production, October 2013, Elsevier

    Ambika Zutshi, Dr Muhammad Asif

  9. Determining the key capabilities required for performance excellence in higher education

    Article • Total Quality Management & Business Excellence, June 2013, Taylor & Francis

    Dr Muhammad Asif

  10. Knowledge creation through quality management

    Article • Total Quality Management & Business Excellence, June 2013, Taylor & Francis

    Dr Muhammad Asif

  11. Application of Six Sigma at cell site construction: a case study

    Article • Asian Journal on Quality, November 2012, Emerald

    Dr Muhammad Asif, Dr Muhammad Usman Awan

  12. Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?

    Article • Quality & Quantity, May 2012, Springer Science + Business Media

    Dr Muhammad Asif

  13. A Review of Dutch Corporate Sustainable Development Reports

    Article • Corporate Social Responsibility and Environmental Management, March 2012, Wiley

    Dr Muhammad Asif

  14. A model for total quality management in higher education

    Article • Quality & Quantity, November 2011, Springer Science + Business Media

    Dr Muhammad Asif

  15. Setting the course for quality assurance in higher education

    Article • Quality & Quantity, November 2011, Springer Science + Business Media

    Dr Muhammad Asif

  16. Including sustainability in business excellence models

    Article • Total Quality Management & Business Excellence, July 2011, Taylor & Francis

    Dr Muhammad Asif

  17. An integrated management systems approach to corporate sustainability

    Article • European Business Review, June 2011, Emerald

    Ambika Zutshi, Dr Muhammad Asif

  18. Meta‐management of integration of management systems

    Article • The TQM Journal, October 2010, Emerald

    Dr Muhammad Asif

  19. Integration of management systems: A methodology for operational excellence and strategic flexibility

    Article • Operations Management Research, June 2010, Springer Science + Business Media

    Professor Mark Pagell, Dr Muhammad Asif

  20. Why quality management programs fail

    Article • International Journal of Quality & Reliability Management, September 2009, Emerald

    Dr Muhammad Asif

  21. Process embedded design of integrated management systems

    Article • International Journal of Quality & Reliability Management, March 2009, Emerald

    Dr Muhammad Asif

  22. Achieving sustainability three dimensionally

    Article • September 2008, Institute of Electrical & Electronics Engineers (IEEE)

    Dr Muhammad Asif