All Stories

  1. How to use common marketing constructs correctly.

    Article • Journal of Marketing Management, June 2018, Taylor & Francis

    Dr Chatura Ranaweera

  2. The impact of service bundles on the mechanism through which functional value and price value affect WOM intent

    Article • Journal of Service Management, August 2017, Emerald

    Dr Chatura Ranaweera, Professor Heikki Karjaluoto

  3. Ethnic stereotyping in service provision

    Article • Journal of Service Theory and Practice, May 2017, Emerald

    Dr Chatura Ranaweera

  4. The impact of word of mouth on service purchase decisions

    Article • Journal of Service Theory and Practice, September 2015, Emerald

    Dr Chatura Ranaweera

  5. Important current and future service research topics

    Article • Journal of Service Theory and Practice, January 2015, Emerald

    Marianna Sigala, Dr Chatura Ranaweera

  6. For better or for worse?

    Article • European Journal of Marketing, September 2013, Emerald

    Dr Chatura Ranaweera