Current affiliation: Ghana Institute of Management and Public AdministrationSubject: Business & ManagementPrimary location: Ghana
Published in:Journal of Service Theory and PracticePublication date:2015-07-13
This article critically examines the doctor-patient encounter during the consultation process in a hospital to address some important factors to co...
Published in:International Journal of Pharmaceutical and Healthcare MarketingPublication date:2016-06-06
Purpose – Considering the increasing conceptualization of value creation, this paper aims to empirically examine the influence of pre-encounter val...
Published in:Technological Forecasting and Social ChangePublication date:2016-04-01
This study was triggered by the transformations observed in the delivery of health care at the micro level between the doctor and the patient. We t...
Published in:Journal of Service Theory and PracticePublication date:2017-03-13
Self-determination theory (SDT) perspective
Purpose – The purpose of this paper is to deepen the understanding on patient participatory behaviours in co-creation of value drawing from the per...
Published in:Journal of Nonprofit & Public Sector MarketingPublication date:2017-07-18
Published in:Technological Forecasting and Social ChangePublication date:2017-10-01
Published in:Computers in Human BehaviorPublication date:2017-11-01
Published in:Technological Forecasting and Social ChangePublication date:2018-03-01